Refund Policy
At [Platform Name], we believe in the quality of our educational content. To ensure your satisfaction, we have established the following policy to govern our refund process:
1. Full Refund Eligibility
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Students are entitled to request a full refund within (3–7) days of registration, provided that the course or track progress (viewing percentage) does not exceed 10%.
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In the event of a technical failure on the platform’s side that prevents access to content and is not resolved within 48 hours.
2. Non-Refundable Cases
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After the specified refund period has passed (e.g., more than 7 days).
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If the student has completed the training track or obtained a certificate.
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In case of a violation of the Terms of Use or sharing account credentials with third parties.
3. Refund Mechanism
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Refund requests must be submitted to Technical Support via email at: [refund@yourdomain.com].
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The processing of the request and the return of funds to your bank account takes 7 to 14 business days (depending on your bank’s policy).